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Customer Service

I just got back from a lifetime vacation to 3 Disney parks in Florida and a Disney cruise.  I’ve done Disney before and my sister used to be a Disney Cast Member. I also prepared a final project on Employee Retention for a Graduate Certificate course based on Disney values so I feel like I know something about Disney.  Having just spent the most wonderful 2 weeks immersed in Disney culture, it gave me the opportunity to hold a magnifying glass to the practices that make Disney such a preferred

  I’ve been working for many (many, many) years towards getting a business off the ground. The vision began with a joke between a friend of mine and myself. We were both career counsellors at an employment agency and were commenting on the need for some of our clients to understand the importance of their attitude, wardrobe, manners and behaviour choices. We thought it would be funny to have our own etiquette business to teach these necessary but absent skills. After some time and several clients later, I began to

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